In 2014, Gartner has introduced bimodal IT as a combination of the traditional IT and the modern IT practices. There may be a critical tension in the proliferating IT demands, but if companies learn how to use bimodal IT properly by putting the right employees in the right positions, then it will allow for more empowerment and progress for the organization.
Gartner's recommendation of a bimodal IT explains how organizations can meet the various requirements on IT demands by the business units. The first type of IT professionals focuses on the traditional IT tasks such as coping up with the enormous change in technology that is required to deliver the applications needed by the second type of IT professionals. IT type 2 will be focused on DevOps with new processes and tools to be used for business improvement in other units such as finance and marketing.
Type 1 IT professionals are those who are comfortable working on a traditional IT structure and want to focus more on the technology aspect. They are the practical type of people who prefer to ensure that systems are running smoothly and keeping the business' backend safe and secure.
Type 2 IT people are the employees who are more interested in innovation. They are the visionaries that help the company move forward with the use of the emerging technology. They like to try and experiment with new business applications and other programs that can help improve customer satisfaction as well as support the business in meeting its goals as it moves forward. While the type 1 IT group is more interested in cutting costs as its bottom line goal, the type 2 IT people are more interested in taking risks for the purpose of achieving the company's goals.
If the right employees are placed in the right department that suit their personality and preferences, they will surely be more motivated to do their tasks and their empowerment will greatly help the company's progress.